Who is primarily responsible for assessing client needs and coordinating service delivery?

The primary responsibility for assessing client needs and coordinating service delivery lies with the case manager. In social work, case managers are tasked with identifying clients' strengths and challenges, determining their needs, and facilitating access to appropriate resources and services. This role involves a comprehensive understanding of the client’s situation and the ability to develop a tailored plan that aligns with their goals and circumstances.

Case managers also play a crucial role in collaborating with various service providers and stakeholders to ensure that clients receive holistic support. This may include coordinating healthcare, housing, financial assistance, and other essential services, making them pivotal in navigating complex systems to meet client needs effectively.

In contrast, roles such as brokers, advocates, or consultants may focus on specific aspects of service delivery or offer support in different ways, but they do not encapsulate the full scope of the case manager's responsibilities concerning assessment and coordination. Therefore, the case manager is recognized as the key figure in overseeing a client's journey through social services, ensuring that all parts of their care are interconnected and responsive to their unique requirements.