Which process involves gathering and synthesizing information about a client's situation and needs?

The process of gathering and synthesizing information about a client's situation and needs is known as assessment. This phase is critical in social work as it sets the foundation for understanding the client's concerns, strengths, and resources. During assessment, social workers employ various methods, including interviews, questionnaires, and observational techniques, to compile a comprehensive view of the client’s circumstances.

Through assessment, practitioners can identify specific issues that may require intervention. This process also involves engaging with the client to ensure that the information collected accurately reflects their lived experience, thereby fostering a collaborative relationship. The insights gained from the assessment guide the development of a targeted intervention plan, ensuring that the responses to the client's needs are well-informed and appropriate.

In contrast, evaluation typically refers to measuring the effectiveness of services or interventions already in place, while intervention planning is the subsequent step that outlines specific actions to address the needs identified during assessment. Monitoring, meanwhile, focuses on observing the client’s progress throughout the intervention process, but does not involve the initial gathering of information about needs and situations. Thus, assessment is the core process essential for informing all subsequent actions in social work practice.