What term describes a process that encourages disputants to find a mutually satisfactory resolution?

Mediation is a process in which a neutral third party facilitates communication between disputants to help them find a mutually satisfactory resolution to their conflict. This approach is characterized by the mediator's role in guiding the parties to discuss their issues openly and collaboratively, with the aim of reaching an agreement that works for everyone involved. Mediation emphasizes voluntary participation of the disputants, allowing them to maintain control over the outcome, which can lead to more satisfying and lasting resolutions.

The nature of mediation distinguishes it from other similar processes. Arbitration, for example, involves a third party making binding decisions for the disputants, which takes away some of the decision-making power from the parties themselves. Negotiation involves the disputants working together directly to reach an agreement, but it may lack the structured support provided by a mediator. Conciliation, while similar to mediation, often involves the conciliator taking a more advisory role, sometimes suggesting solutions rather than simply facilitating dialogue. Therefore, mediation specifically highlights the support of a neutral facilitator to help parties collaboratively craft their own resolution.