What is the term for the extent to which clients perceive social workers' responses as relevant to their substantive concerns?

The term "content relevance" refers to the degree to which clients feel that the responses and interventions provided by social workers align with their specific issues and needs. This concept emphasizes the importance of understanding clients' perspectives and ensuring that the support offered is meaningful and applicable to their circumstances. Social workers aim to build a rapport and demonstrate empathy, which enhances the clients' perception of relevance in the services they receive. When clients perceive that the social worker's responses address their substantive concerns, it fosters trust, engagement, and a more effective therapeutic relationship. This relevance is crucial for successful outcomes in social work practice, as it helps ensure that the interventions are targeted and appropriate for the client's situation.