What is the purpose of consultation in social work?

The purpose of consultation in social work is primarily aimed at assisting the consultee—who could be a social worker, organization, or agency—by improving their practice. This process involves providing guidance, sharing expertise, and helping identify strategies for addressing cases or professional dilemmas that they might encounter.

Consultation is a collaborative interaction that fosters growth and learning. It allows the consultee to gain new insights, develop new skills, and enhance their decision-making capabilities, ultimately leading to better outcomes for clients and the community as a whole. This focus on empowering others to improve their practice distinguishes consultation from other functions within social work, such as direct client services or administrative support, which have more defined and different roles.